DEAR JOHN: Special When It's Gone, It's Gone Edition!
Hard Core Advice From Hard Core's Hardest Core... John Leslie! Dear John, I took a job at a local bookstore after my position as a special ed teacher was downsized. Now I have a "special ed" problem at work. A woman comes in here once a week with her son, a mentally challenged adult. The son is big and heavy--okay, he's fat--and his mother is small and fragile. Every time they're here, the son has a meltdown. Today, he threw himself on the floor, blocking the checkout lines, and wouldn't get up. I'm used to dealing with special needs kids in a school, but not with full-grown adults in a retail establishment. Would it be wrong to tell his mother we cannot accommodate her son in our store the next time they show up? I realize if we bar him, it makes us look mean, but we have a business to run. A member of our staff suggested to the boss that we make them leave, but I advised against it. If ...